Follow the core requirements for ePassport renewal and present the original and one photocopy of the following documents, as appropriate:
1. Lost Passport
Notarized affidavit of Lost Passport explaining how the ePassport was lost.
Note: The applicant may present an affidavit notarized by a licensed notary public or they may lodge their affidavit with the Consulate as part of the reporting and replacement process.
If the loss is due to fire or theft and the incident was reported, present the police report on the incident
If the loss is due to mail handling and the applicant did not receive his/her ePassport, the applicant must first liaise with USPS to confirm delivery or non-delivery of the package containing the ePassport and present the USPS certification in support of the reprinting of the replacement ePassport.
If more than six months has passed before the loss of the ePassport package was reported to the Consulate, the replacement will be treated as a regular lost passport.
2. Damaged or mutilated ePassport
Notarized affidavit explaining how the ePassport was damaged/mutilated.
Note: The applicant may present an affidavit notarized by a licensed notary public or they may lodge their affidavit with the Consulate as part of the reporting and replacement process.